“You catch more flies with honey than with vinegar” is an old saying but one with a lot of truth.
When it comes to managing people in the workplace, or just getting along with your friends and your family, praise can be much more powerful than criticism or blame. Here are some simple guidelines:
- Be authentic. Any insincerity will tarnish the effect. Be clear on what actions or behavior you want to spotlight. Know the details. Don’t overdo it (“That was the best presentation ever!”). Gee whiz.
- Be specific. People can’t repeat the actions you’re praising unless they know exactly what you’re talking about. You don’t have to go into exhaustive detail, but you should briefly explain what you’re drawing attention to, and why.
- Be timely. Praise loses its impact if it’s not delivered close to the event. Don’t save it up for the monthly luncheon. Tell the person what you appreciate right away. And take your time. Don’t rush away once you’ve delivered your message. Let the other person enjoy it for a while.
- Be encouraging. Praise makes people feel good, and it also reinforces behavior. Express your hope that the person will continue doing praiseworthy work. Thank the person for his or her efforts. This helps send the message that you’d like to see the person’s performance keep improving along the same lines.